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Contact Transit

You may use this online form to send us your comments, or call us at (417) 831-8782. The Transit Center is located at 211 North Main Avenue.

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Title VI Complaint

The purpose of this form is to assist you in filing a complaint with CU Transit, if you or your group feels the actions of CU Transit has negatively impacted or caused undue burden to either, but not limited to, a specific minority group, disabled individuals, lower-income population, or the traditionally underserved.

You are not required to use this online form to submit your complaint; a written letter is sufficient as long as you follow this complaint process. A printable complaint form is also available. You may be contacted if additional information about this complaint is needed.
Americans with Disabilities Act (ADA) Complaint

The purpose of this form is to assist you in filing a complaint with CU Transit, if you or your group feels the actions of CU Transit has negatively impacted or caused undue burden to disabled individuals. 49 CFR 37.17 Adoption of complaint procedures that incorporate appropriate due process standards and provide for the prompt and equitable resolution of complaints alleging any action prohibited by 49 CFR Parts 27, 37, 38, and 39. CU Transit will promptly communicate its response to the complaint allegations, including our reasons for the response, to the complainant.

You are not required to use this online form to submit your complaint; a written letter is sufficient as long as you follow this complaint process. A printable complaint form is also available. You may be contacted if additional information about this complaint is needed.
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Please Note: This form is not intended for use in reporting emergencies requiring immediate attention. If you require additional assistance using this form, call CU Transit at (417) 831-8782.